Angelo’s Catering & Events
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GENERAL TRADING INFORMATION
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TERMS AND CONDITIONS (MAIN)
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1. Angelo’s Catering & Events may make a one-off fixed charge for the delivery, set up, clearance and travel involved in co-ordinating the event. This will be dependent on location and will be outlined in our initial quotation.
2. All quotes are valid for one month from the date of quotation.
3. All bookings must be confirmed in writing by email along with the booking deposit payment as outlined in quotation. For smaller events we may request a nominal deposit at our discretion.
4. All prices quoted are based on the information provided by the client at the beginning of the quotation process. Confirmation of guest numbers must be given two weeks prior to the event along with menu choices, along with equipment requirements, along with dietary and allergen information and any other information that may affect the overall quotation. Extra equipment may include - kitchens and kitchen equipment that may be required for your event. Tablecloths / glassware/tableware supplied by us will be charged at the standard rate. Any extra charges levied at us by the venue will be passed on to the client. All figures will be amended accordingly at this point and will take into account any funds that we have received.
Unless agreed otherwise in writing the services that we agree to provide to you are only the services specified in your catering summary which you have agreed to.
5. Angelo’s Catering & Events must be informed if any of your guests have any allergies or special diets and requirements as soon as possible before your event. Angelo’s Catering & Events will endeavour to provide suitable adaption to the Clients menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance (no less than 48 hours prior to the event).
Food Disclaimer-
All the meals are prepared in kitchens, event venues or other prep area where other products and food is held and prepared, these items may include nuts, seeds, peppers and soy, and there may be risk of cross-contamination. Also, there may be traces of products that use milk, eggs, gluten, peanuts, other nuts, sesame seeds and capsicum from other food sources used in our kitchen. While we have strict policies, we cannot guarantee a total absence of these products in any of our food. Customers with food allergies must be aware of the risk. Customers who have any form of medical condition, food intolerances or food allergies should consult with a medical professional before starting any meal plan. Angelo’s catering & events will not assume any liability for adverse reactions from the food consumed, or items one may encounter while eating any of our meals.
6. Where applicable, vat may be charged at the current rate.
7. Angelo’s Catering & Events have full public and employee liability insurance, and our certificate is available upon request.
8. Angelo’s Catering & Events shall make all reasonable efforts to perform their obligations but shall not be liable for any delay or other failure because of factors outside of the company’s control.
9. We are happy to advise our clients on any electricity/ gas/ water/ lighting requirements but do not accept responsibility for problems due to power failure or faulty equipment used by client or supplied by other companies.
10. No external food may be brought into the event by the client or their guests for consumption on the premises or venue where we are providing a service unless a pre-agreed arrangement has been made. In such an event Angelo’s Catering & Events cannot be held responsible for the safety and quality of any food or drink supplied directly by the client or any other organisation or persons.
11. No liability is accepted by Angelo’s Catering & Events for the failure of performance due to accidents, fire, flood, and obstruction by any ‘acts of god’ or any such event beyond the control of the company.
12. As part of our service we will undertake a site visit to determine access, lay out and venue facilities. Additional charges may apply for any additional cooking equipment required to produce the menu if the venue is not suitably equipped. These charges will be made clear on our quotation.
13. Staffing costs will vary depending on the style of event and level of service required.
14. Deposit payments are non-refundable, and the following percentage of the outstanding sales value will be charged to the client in the event of cancellation-
30 days prior to event- 25% of the quoted cost
14 days prior to event- 50% of the quoted cost
7 days prior to event- 100% of the quoted cost
15. Angelo’s Catering & Events reserve the right to cancel any booking if agreed payment terms are not met by client as laid out in this agreement.
16. Equipment delivered to any location (private house, dwelling or clients nominated venue) shall remain the responsibility of the client from delivery until collection. Any breakages, loss or damage to our equipment or hired equipment caused directly by client or clients’ guests will be charged to the client at full replacement cost.
17. Angelo’s Catering & Events will not take responsibility for the clearance from site of food waste or other waste. It will be the responsibility of the client or venue to provide adequate bin and waste disposal means for us to use.
Angelo’s Catering & Events will not clear any bottles, cardboard, plastics unless the bar service is provided by Angelo’s Catering & Events or by prior agreement at an additional charge.
18. Unless prior arrangements have been made, all tables and chairs need to be in position prior to our arrival on site and arranged as per the table plan provided to us. At the end of your event, we will leave the tables and chairs in position, and we will not fold down tables or stack chairs. Room dressing service is available at extra cost.
19. We will not accept responsibility for the cleaning of venue or marquee. Whilst we will endeavour to ensure that the area is as clear as possible from food waste, drink waste and linen removed from tables if required, we will not sweep, mop, or hoover the venue at the end of your event.
20. Angelo’s Catering & Events reserve the right to dispose of any leftover food at the end of the event especially if the food has been on a buffet table hot or cold for 2 hours or more as per our health and safety guidelines. If the client requires leftover food to be kept for their own personal consumption after the event Angelo’s Catering & Events cannot be held responsible for any consequences arising from the consumption of this food. Our responsibility for this food ceases once the food has been removed from the buffet table/serving area and is not disposed of.
When food is delivered to a client’s home or nominated venue by Angelo’s Catering & Events using the company’s serving platters, dishes, and bowls any breakages, damage such as cracks or chips and losses will be charged to the client at full replacement cost.
21. The client assumes responsibility for the behaviour of their guests. At the total discretion of Angelo’s Catering & Events and their representatives, any behaviour by the client or their guests that is deemed to be aggressive, threatening, racist or sexist will not be tolerated. In all cases, Angelo’s Catering & Events reserves the right to withdraw service immediately. In the event of service being withdrawn, no refund or recompense will be due to the client.
22. Angelo’s Catering & Events will not be held responsible for the theft, loss or damage to any personal effects belonging to the Client, the venue or for any items brought onto premises/venue by a third party at any and all locations where we are providing a service.
23. Social media and Marketing, as part of our service and operations, Angelo’s Catering & Events reserve the right to use images and information from your event for social media and marketing purposes. This may include our website, brochures, and other sales tools. This includes images of you, your guests and your event (preparation, decoration and deployment).
24. Payment is due by agreed time frame set out in your quotation and/or the payment terms on your invoice. Interest will be chargeable at 5% per month or part of a month from the original event date for any payment overdue. Further failure to pay may result in legal action taken.
25. Our terms & Conditions are periodically updated; only current Terms and Conditions remain valid; please see our website for currents terms.
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Food delivery Terms and Conditions
The terms & Conditions below are in addition and complimentary to our Main Terms and conditions above
1. BACKGROUND
1.1 The Client requires catering services and is of the opinion that the Caterer has the necessary qualifications, experience and abilities to provide services to the Client.
1.2 The Caterer is agreeable to providing such catering services to the Client on the terms and conditions set out in this Agreement.
1.3 In consideration of the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Caterer (individually the "Party" and collectively the "Parties" to this Agreement) agree as follows:
2. SERVICES PROVIDED
2.1 The Client hereby agrees to engage the Caterer to provide the Client with the catering services (the "Services") as per the booking summary.
2.2 The order is to be delivered to the client’s agreed delivery address as per the summary.
2.3 The time for delivery will be as agreed on the final summary.
2.4 The Services will also include any other catering tasks which the Parties may agree on. The Caterer hereby agrees to provide such Services to the Client but only if agreed in advance.
2.5 Any changes to the menu in terms of ingredients/dish/days may be refused or will be accepted at the discretion of the Caterer only.
2.6 The Client must confirm the number of meals, specific dietary requirements by the stated date in the summary.
3.0 TERM OF AGREEMENT
3.1 This Agreement is of full force and effect from the agreed summary until the date of delivery and/or collection is over, subject to cancellation as provided in this Agreement.
3.2 In the event that either Party wishes to cancel this Agreement, they may do so at any time, however, the client must provide written notice to the other Caterer as per the notice period in our main terms and conditions.
4.0 LIABILITY
4.1 The Caterer/representative or employees are not liable for: damage to food not caused by the Caterer, property damage, client injury, harm caused by eating plastic accessories, post-delivery damage, and allergic reactions.
5.0 PERFORMANCE
5.1 The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.
6.0 CURRENCY
6.1 Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in GBP.
7.0 PAYMENT
7.1 The Caterer will charge the Client for the Services as per the agreed final summary.
7.2 Invoices submitted by the Caterer to the Client are due upon receipt and in advance of the delivery.
7.3 In the event that this Agreement is terminated by the Client prior to completion of the Services but where the Services have been partially performed, the Caterer will be entitled to pro rata payment of the Payment to the date of termination as per our main terms, provided that there has been no breach of contract on the part of the Caterer.
7.4 The Caterer will be responsible for all income tax liabilities and National Insurance or similar contributions relating to the Payment and the Caterer will indemnify the Client in respect of any such payments required to be made by the Client.
8.0 REFUND POLICY
8.1 Please note that all orders are non-refundable due to their nature.
8.2 We strongly suggest that you inspect your food on at point of delivery. In the unlikely event the food stuffs are damaged, our delivery team will take away the damaged goods immediately and you will receive a replacement/refund as appropriate. Claims of damage will not be accepted after hand-over.
9.0 CONFIDENTIALITY
9.1 Confidential information (the "Confidential Information") refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
9.2 The Parties each agree that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information belonging to the other Party which they have obtained through the operation of the Agreement, except as authorised by that Party or as required by law. The obligations of confidentiality will apply during the term of this Agreement and will end on the termination of this Agreement except in the case of any Confidential Information which is a trade secret in which case those obligations will last indefinitely.
10.0 OWNERSHIP OF INTELLECTUAL PROPERTY
10.1 All intellectual property including recipes, designs & menus (the "Intellectual Property"), equipment that is used, developed or produced under this Agreement, will be the property of the Caterer.
10.2 Title, copyright, intellectual property rights and distribution rights of the Intellectual Property remain exclusively with the Caterer.
10.3 Sweet Things Savoury reserves the right to use photos of your meal(s) for our portfolio, please notify us if you do not agree to the use.
11.0 RETURN OF PROPERTY & EQUIPMENT
11.1 Except as otherwise provided in this Agreement, the Caterer will provide all supplies necessary to deliver the Services in accordance with the Agreed summary.
11.2 Please wash and dry your food cartons and recycle if applicable.
12.0 CAPACITY/INDEPENDENT CONTRACTOR
12.1 In providing the Services under this Agreement it is expressly agreed that the Caterer is acting as an independent contractor and not as an employee. The Caterer and the Client acknowledge that this Agreement does not create a partnership or joint venture between them and is exclusively a contract for service.
13.0 AUTONOMY
13.1 Except as otherwise provided in this Agreement, the Caterer will have full control over working time, methods, and decision making in relation to provision of the Services in accordance with the Agreement. The Caterer will work autonomously and not at the direction of the Client. However, the Caterer will be responsive to the reasonable needs and concerns of the Client.
14.0 NO EXCLUSIVITY
14.1 The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, before or after the order, to engage or contract with third parties for the provision of services similar to the Services.
15.0 MODIFICATION OF AGREEMENT
15.1 Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorised representative of each Party.
16.0 TIME OF THE ESSENCE
16.1 Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.
17.0 ASSIGNMENT
17.1 The Caterer will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under this Agreement without the prior written consent of the Client, except in the event the Caterer chooses to sell the business.
18.0 ENTIRE AGREEMENT
18.1 It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.
19.0 ENUREMENT
19.1 This Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.
20.0 TITLES/HEADINGS
20.1 Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.
21.0 GENDER
21.1 Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.
22.0 GOVERNING LAW
22.1 This Agreement will be governed by and construed in accordance with the laws of England.
23.0 SEVERABILITY
23.1 In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
24.0 WAIVER
24.1 The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.